Twice Grinched by Apple Thieves!
In today's Future Tense Podcast, Jon Gordon says that overall satisfaction with online retailers has dropped a wee bit this Holiday season, but that online shoppers remain generally satisfied. The one example he gave of a guy having a crummy experience with the beloved online site Apple.com was me! I had mentioned to Jon in an email that in the run up to Christmas, I had twice received an empty box instead of a shiny new red iPod Nano. AAARRGH! I am sure that all parties, Apple, my wife, and I felt a bit like the Fates were against us after the second empty box arrived.
All ended satisfactorily, however. My wife's dream of a happy Christmas for her poor waif of a husband came through on the third attempt. And now, I think the Red iPod Nano is better than any bike ever.
qv: [Satisfaction with online shopping dips]
The 15 minute lunch offers a review of several pages of the 1977 JC Penney catalog. The things we wore, the furniture we bought. It all seems unthinkable now... but it was glorious then. Set the WAYBAC machine to 1977!







